Privacy Policy - Write Tribe

Website Privacy Policy

We, at Write Tribe are a proprietorship firmprivate limited ( Should we use Proprietorship?)company incorporated and registered under the Companies Act, 2013 (hereinafter referred to as “Company”), having ourits registered office at B, 1605, Romell Empress, I C colony, Mumbai- 4000103, Maharashtra, operating under the brand name (“Write Tribe”).

As the creators of this Privacy Policy, we ensure our firm commitment to your privacy and safeguarding your priceless information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

The Privacy Policy explains how we deal with your Personal Information and/or Sensitive Personal Data or Information. By visiting and/or using our website, you agree to this Privacy Policy. This policy is in accordance with the Indian Information Technology Act and allied rules.

1. Information we collect:

  1. Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.

  2. Payment and billing information. We might collect your billing name, billing address and payment method when you buy a service from our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay.

  3. Demographic information. We may collect demographic information about you, the services you choose and search, the data you search for, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

  4. Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

2. We collect information in different ways:

  1. We collect information directly from you. We collect information directly from you when you opt for a Service or aparticipate in any of our workshops available on our website,We also collect information if you post a comment on our websites or ask us a question through phone or email.

  2. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

  3. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

3. Use of your personal information:

  1. We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

  2. We use information to respond to your requests or questions. We might use your information to confirm your registration for a service.

  3. We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based on your preferences.

  4. We use information for security purposes. We may use information to protect our company, our customers, or our websites.

  5. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features, services or products. These might be our own offers or products, or third-party offers, services or products we think you might find interesting.

  6. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase.

  7. We use information as otherwise permitted by law.

4. Disclosure of Your Information:

  1. We will share information with external performance service providers. We share information with vendors who help us manage our online as well as offline registration process, ( can we keep it or just mention online/offline registration process?) payment processors or transactional message processors. Some vendors may be located outside of India.

  2. We will share information with other parties. We share your information with other parties for market research and other related activities. The other parties may use the information we give them as described in their privacy policies.

  3. We will share information with our business partners. This includes a third party who provides us technical, legal, logistic or managerial support. Our partners use the information we give them as described in their privacy policies.

  4. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body, requests us to do so. Or we might also share information when we are investigating potential fraud.

  5. We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our information list as part of that transaction.

  6. We may share your information for reasons not described in this policy. We will tell you before we do this.

5. Email Opt-Out:

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email to [contact@writetribe.com]
It may take about [3-4] days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS.

6. Confidentiality:

You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.

7. Third Party Sites:

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

8. Limited Liability:

To the fullest extent permitted by law, in no event shall Company, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, losses or expenses or consequential damages whatsoever resulting from any

(i) errors, mistakes, or inaccuracies of user content or any other content available at Company,
(ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Company platforms,
(iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,
(iv) any interruption or cessation of transmission to or from the Company platform,
(v) any bugs, viruses, or the like, which may be transmitted to or through our Company platforms by any third party, and/or
(vi) any errors or omissions in any user content or any other content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Company platform, whether based on warranty, contract, tort, or any other legal theory, and whether or not Company is advised of the possibility of such damages.

We understand that, in some jurisdictions, warranties, disclaimers and conditions may apply that cannot be legally excluded, if that is true in your jurisdiction, then to the extent permitted by law, Company limits its liability for any claims under those warranties or conditions to either supplying you the Company platforms again.

You specifically acknowledge that Company shall not be liable for user content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

The Company platform is controlled and offered by Company from its facilities in India. Company makes no representations that the Company platform is appropriate or available for use in other locations. Those who access or use the Company platform from other jurisdictions do so at their own volition and are responsible for compliance with local law.

9. Indemnity:

To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

(i) your use of and access to the Platform;
(ii) your violation of any term of these Terms and Conditions;
(iii) your violation of any third party right, including without limitation any copyright, property, or privacy right;
(iv) any claim that your User Content caused damage to a third party; or
(v) violation of any applicable laws. This defense and indemnification obligation will survive these Terms and Conditions and your use of the Platform.

10. Grievance Officer:

In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Savin Shetty
Address: B/ 1605, Romell Empress, IC colony, Mumbai – 400103
Phone: 08850847101
Email: savin@writetribe.in
If you have any questions about this Policy or other privacy concerns, you can also email us at [contact@writetribe.com]

11. Updates to this policy:

This Privacy Policy was last updated on [1st June 2022]. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

12. Disclaimer:

We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.

13. Governing Law & Jurisdiction:

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In the event of any dispute arising between the parties with respect to this Agreement, the same shall be referred to the Sole Arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The language of arbitration proceeding shall be English. The seat and place of arbitration shall be Mumbai and the decision of the Arbitrator shall be final and binding on both parties herein. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

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